Privacy Policy

1. Information We Collect

a) Information You Provide

• Name
• Email address
• Taste preferences
• Streaming service usage selections
• Feedback and ratings

b) Usage Data

• App interactions
• Recommendation engagement
• Device information (e.g., OS, app version)
• Anonymous analytics data

c) Subscription Data

Payment information is processed by Apple or Google. We do not store your payment details.

2. How We Use Information

We use your information to:

• Create and maintain your account
• Generate personalised recommendations
• Improve our AI models
• Provide support
• Send service-related notifications
• Process subscriptions

3. AI & Personalisation

Cameo uses AI systems to analyse your preferences and interactions in order to provide personalised recommendations.

We do not use your data to train public AI models.

4. Sharing of Information

We do not sell your personal data.

We may share information with:

• Service providers (e.g., hosting, analytics)
• Payment platforms (Apple / Google)
• Legal authorities where required

5. Data Storage & Security

We take reasonable steps to protect your data using industry-standard security measures.

However, no system is completely secure.

6. Data Retention

We retain your data as long as your account is active.

You may request account deletion at any time by contacting us.

7. Your Rights

Depending on your location, you may have rights to:

• Access your data
• Correct inaccurate data
• Delete your data
• Restrict processing

To exercise these rights, contact: hey@frankmedia.ai

8. Children

Cameo is not intended for users under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

10. Contact

For privacy inquiries: hey@frankmedia.ai